Customer Order Management Aimed at sales, delivery, and billing managers, power users, end users, and project team members, this training teaches the student a wide range of functions in the R/3 system, from basic order processes to billing functions, and gives an overview of the customer order management cycle.

Step-1 Customer Order Management Cycle Pre-Sales Activities Sales Order Processing Inventory Sourcing Delivery Billing Customer Payment

Step-2 Sales from Stock - Available Pre-Sales Activities Sales Order Processing Inventory Sourcing Delivery Billing Customer Payment

Step-3 Sales from Stock - Shortage Pre-sales Activities Sales Order Processing Inventory Sourcing Delivery Billing Customer Payment

Step-4 Make-to-Order Pre-sales Activities Inventory Sourcing Delivery Billing Customer Payment

Step-5 Contracts and Scheduling Agreemenets Pre-sales Activities Sales Order Processing Inventory Sourcing Delivery Billing Customer Payment

Step-6 Returns and Credits Pre-sales Activities Inventory Sourcing Delivery Billing Customer Payment

Step-7 Reporting And Anaylysis List Processing Sales Processing System

Sales and Distribution with SAP
Author: Tamara Sell-Jander, Gerhard Oberniedermaier